American Airlines,I'm so let down !!! I'd such a tough time with my disabled little one!! You shed my stroller seat belt, i needed to wander many of the way about the airport holding my four years previous daughter…and immediately after standing just one hour with the baggage declare they told me to simply call your consumer service ,guess what? They may’nt do just about anything!! it proceeds? unbelievable!!!
( Ongoing from remark 191) On top of that, we had to get An additional working day of our journey to return towards the airport 3 days later on to get the car we experienced reserved. Once we arrived for our return flight to Charlotte on 12/5/2015, we boarded flight 875, and one among our suitcases seemingly in no way designed it onto the aircraft and was remaining in Aruba. After we boarded our connecting flight to Boston, I used to be checked in and produced to enter the jetway. Even though I used to be heading on to the jetway, I had been advised I necessary to return and wait towards the wall while others passed me by. I had been advised I required to “consolidate” my belongings. I had a wallet purse all around my neck towards my body that measures 3 inches by 5 inches. I was told I had to consider it off my human being and area it within a canvass bag I'd. Are you presently serious???? On board flight 1783, we have been approached by one of the rudest stewardesses I've ever encountered in my existence named Sheila. This plane was different from one other planes we were on, and our “additional home” seating apparently would not enable us to put our particular products beneath the seat in front of us.
My issue is AA lengthy responded to my issues and lies about causes the I used to be bumped of flight.
I desired to have a second to connect with out the great client service Connie Sanders with your Dallas Place of work gave my wife and I in a very nerve-racking problem. Connie went above and beyond to right here ensure we had been cared for and her volume of notice to repairing our difficulties crammed working day was remarkable, she single handedly restored my religion within your Business and she or he deserves congratulations for the do the job that she does.
I tried to make reservations for a close-by lodge as a result of your Airline Lodging services just to find out that there have been no vacant rooms readily available. I was remaining to hitch the rest of the displaced passengers to sleep during the airport terminal over a cot using a blanket and pillow. I'm appalled that during the twenty first Century, I needed to experience this amount of humiliation.
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My partner is within a nursing house with Alzheimer’s condition. American is taking advantage of my regrettable circumstance by insisting I pay out to transfer his miles to my account while I'm the a single who has actually been accuring the miles though procuring Using the Benefit card. Disgrace on American Airways. A technician can carry out this that has a several strokes in minutes.
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If This is actually the new American Airlines I’ll go on report as stating I like the old 1 much better. You won’t go broke by shedding my company but you should have an extra seat available to promote to A few other unsuspecting consumer.
First off, significant many thanks and shout out on your Cust Svc rep Laura. She is quite helpful and was capable to deal with my challenge immediately. You should sense quite privileged to possess her being an worker.
I would want to make this report back to you. I used to be amazed which i was struggling to generate a report by phone. Sallianne Dale
Distressing enough to pay for a superior price tag for that spherical-vacation ticket, distressing more than enough that there was a halt —— I've experienced a handful of non-stoppers likely to Cleveland from Albany previously. It would make me worried about traveling.